---
title: User Journey Mapping Guide
description: Get your users where you would like them to go with the user journey mapping guide, from People Nerds by dscout. Best practices, sample studies and more.
---

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# Your Guide to Mapping the User Journey

Sometimes our users take the “road less traveled” i.e. don’t follow our experience or interface as we’d hope…

To get them where we’d like them to go, we need to better understand where they’re at and what drives these decisions. That’s where user journey mapping comes in.

A journey map takes you through each step of the user experience, covering both the granular behaviors and the 10,000 foot view in order to better understand how and why the user makes the choices they do.

To set you and your users on the course for success, start mapping with the People Nerds Guide to User Journeys.

### Get the guide:

## What's Inside 

- Best practices for researching user journeys and common mistakes  
- A look at how Credit Karma utilized user journeys  
- Sample study designs  
- Additional resources and recommended readings

[Back to top](https://pages.dscout.com/user-journey-mapping-guide#Top)

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